Privacy Policy
This
Privacy Policy describes how your personal information is collected, used, and
shared when you visit or make a purchase from www.ravelgloves.com (the “Site”).
Personal
information we collect
When you
visit the Site, we automatically collect certain information about your device,
including information about your web browser, IP address, time zone, and some
of the cookies that are installed on your device. Additionally, as you browse
the Site, we collect information about the individual web pages or products
that you view, what websites or search terms referred you to the Site, and
information about how you interact with the Site. We refer to this
automatically-collected information as “Device Information”.
We collect
Device Information using the following technologies:
– “Cookies”
are data files that are placed on your device or computer and often include an
anonymous unique identifier. For more information about cookies, and how to
disable cookies, visit http://www.allaboutcookies.org.
– “Log
files” track actions occurring on the Site, and collect data including your IP
address, browser type, Internet service provider, referring/exit pages, and
date/time stamps.
– “Web
beacons”, “tags”, and “pixels” are electronic files used to record information
about how you browse the Site.
Additionally
when you make a purchase or attempt to make a purchase through the Site, we
collect certain information from you, including your name, billing address,
shipping address, payment information (including credit card numbers, email
address, and phone number. We refer to this information as “Order Information”.
When we
talk about “Personal Information” in this Privacy Policy, we are talking both
about Device Information and Order Information.
How do we
use your personal information?
We use the
Order Information that we collect generally to fulfill any orders placed
through the Site (including processing your payment information, arranging for
shipping, and providing you with invoices and/or order confirmations).
Additionally, we use this Order Information to:
–
Communicate with you;
– Screen
our orders for potential risk or fraud; and
– When in
line with the preferences you have shared with us, provide you with information
or advertising relating to our products or services.
We use the
Device Information that we collect to help us screen for potential risk and fraud
(in particular, your IP address), and more generally to improve and optimize
our Site (for example, by generating analytics about how our customers browse
and interact with the Site, and to assess the success of our marketing and
advertising campaigns).
Your rights
If you are
a European resident, you have the right to access personal information we hold
about you and to ask that your personal information be corrected, updated, or
deleted. If you would like to exercise this right, please contact us through
the contact information below.
Additionally,
if you are a European resident we note that we are processing your information
in order to fulfill contracts we might have with you (for example if you make
an order through the Site), or otherwise to pursue our legitimate business
interests listed above. Additionally, please note that your information will be
transferred outside of Europe, including to Canada and the United States.
Data
retention
When you
place an order through the Site, we will maintain your Order Information for
our records unless and until you ask us to delete this information.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at info@ravelgloves.com or by mail using the details provided below:
Ravel Luvas
Rua Agra do Mato, 365
4435-086 Rio Tinto
Portugal